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FAQs

Q: What is JACKPOT Quiz?
Ans: JACKPOT is a quiz where you win guaranteed Paytm Cash for being one of the top scorers. To play, you need to buy a question pack and then correctly answer as many questions as you can. Each correct answer gets you points (10 points if you play Normal Mode and 20 points if you play Turbo Mode). If you finish your questions, buy another pack to continue playing. Check the LEADERBOARD section to see how your score stands against other scorers.

Q. Am I eligible to participate and win?
Ans: You are eligible to participate if you are over 18 and a citizen of India. But users from the states of Telangana, Odisha and Assam are not eligible to participate or win gratification under the state laws. If you are not from one of these states, go ahead and play!

Q: What is Normal Mode and what is Turbo Mode?
Ans: Both Normal and Turbo modes are ways to answer questions. You can play JackPot using either of the two or both the modes. It's your choice totally. Normal Mode packs give you 10 points per right answer. Turbo Mode gives you 20 points per right answer. You can switch between the modes as many times as you wish. Question packs for both the modes are separate. If you buy a Normal Mode pack, you can play questions from that pack in Normal Mode only and get 10 points per right answer. And if you buy a Turbo Mode pack, you can play questions from that pack in Turbo Mode only and get 20 points per right answer.

Q: Are there separate prizes for Normal Mode and Turbo Mode?
Ans: NO. Normal Mode and Turbo Mode are ways to answer questions. JackPot bumper prizes remain common and can be won by playing either of the modes or both the modes. If you don't have much time or need to score at double speed, play Turbo Mode. Otherwise, play Normal Mode.

Q: Will my Normal Mode score be considered for JackPot prizes or my Turbo Mode score?
Ans: SUM OF BOTH. The sum of scores of both Normal and Turbo modes will be considered for determining JackPot Bumper prize winner. Your Total score is displayed on the Question/Answer page & MY ACCOUNT page.

Q: How do I play JACKPOT Quiz?
Ans: Very simple. Follow these steps and you will be a pro in a few minutes:
Step 1: If you are a new player then Sign-up. If you are an existing player, then simply login
Step 2: Click on "PLAY NOW".
Step 3: You will be asked to buy a question pack from the multiple options displayed. Choose a pack and buy it.
Step 4: Start answering questions correctly. If you run out of questions, you can continue buying more question packs as many times as you like. Keep checking your Rank in the LEADERBOARD section to see how you stand against other players. Make sure you are one of the top scorers.
Step 5: At the end of JACKPOT, if you are eligible to win a prize, you will be informed via SMS.
Step 6: If you win, Paytm cash prize money will be transferred to your Paytm wallet within 2 business days of the end of the JACKPOT Episode.


Q: I won JACKPOT Quiz. How much cash did I win?
Ans: The prize amount depends on your final score and rank. Check the PRIZES section to find out more details.

Q: I won JACKPOT Quiz. When will I get my cash prize?
Ans: Within 2 business days of JACKPOT ending. If you are a winner, Paytm Cash will be transferred to the same mobile number that you used to play the quiz. Please ensure that number is registered and KYC done on Paytm, else you will not be able to receive your prize.

Q: When does the current JACKPOT Episode start and end?
Ans: Current JACKPOT Episode 14 starts on December 22, 2018 at 17:15 pm and ends on December 29, 2018 at 2 pm.

Q:I lost JACKPOT Quiz. Can I play again?
Ans: You can always play the next Episode.

Q: How do I sign-up?
Ans: Sign-up takes a few seconds. Below are the steps:
Step 1: Click on “Sign-up / Login” on the Menu.
Step 2: Enter your 10 digit mobile number and click on VERIFY to verify your mobile number.
Step 3: You’ll receive a 4 digit OTP. Enter the OTP and click on VERIFY OTP.
Step 4: Once your OTP is verified, create & confirm your password. Then click on Sign-up and you are done.

Q: How do I Login?
Ans:This is only for registered users. Below are the steps:
Step 1:Click on “Sign-up / Login” on the Menu.
Step 2: Mention your 10 digit mobile number and password. Click on Login.

Q: What if I forgot my password?
Ans: Nothing to worry. Just follow the below steps.
Step 1:Click on Login. Then click on “forgot password”
Step 2: Enter your 10 digit mobile number and click on VERIFY to verify your mobile number.
Step 3: You’ll receive a 4 digit OTP. Enter the OTP and click on VERIFY OTP.
Step 4: Once your OTP is verified, reset & confirm your password. Then click on “Confirm & Login” and you are done.

Q: How do I check my score?
Ans: Your score is shown on the top of each page while you are playing the Quiz. You can also check your score in MY ACCOUNT.To compare your score with other players scores, check LEADERBOARD section.

Q: What forms of payment are accepted?
Ans: As of now you can pay with Paytm, Debit Cards, Credit Cards, Net Banking and UPI. We are working on adding other payment options for your convenience.

Q: What kind of questions are asked?
Ans: Questions are simple and revolve around genres like General Knowledge, Movies, Sports, Food, Maths, Common Sense etc.

Q: Whom do I contact if I face an issue during payment or playing quiz?
Ans: Write to us at care@letswin.club and we will revert to you within 24 hours on business days (Monday to Saturday 10 am - 7 pm).

Q: Is there a time limit to answer questions?
Ans: No, you can take your time to answer each question. But make sure you answer all questions before the quiz ends.

Q: Can I take someone's help to answer questions?
Ans:You may take help from anyone, even Google :)

Q: Do you deduct TDS before giving me my prize?
Ans:TDS is deducted ONLY IF your prize money is Rs 10,001 or more.

Q: Do I need to submit my documents like PAN Card etc to claim my prize?
Ans: Your documents like PAN Card are needed ONLY IF your prize money is Rs 10,001 or more